Product Updates

Rebrand: A new chapter

By
Greg McClelland & Lewis Bird
Co-founders @Onetrace

In this article

https://onetrace.com/journal/founders-letter

A new chapter

The story so far

Five years ago, Onetrace was born out of a simple need: to bring transparency and accountability to fire protection compliance. What started as a solution for a single contractor has grown into a platform trusted by thousands of companies across the UK and beyond.

Throughout this journey, we’ve remained committed to one simple principle: listening to our users. Your feedback has been instrumental in shaping Onetrace into the software it is today.

As the construction industry evolves, so do the challenges faced by subcontractors. The demand for digital solutions that streamline operations, ensure compliance, and improve collaboration has never been greater.

Recognising this, we’ve undergone a significant transformation—and today, we’re excited to unveil our new brand identity.

Onetrace: Software for Subcontractors

This new identity represents our expanded vision and commitment to delivering a comprehensive solution that help subcontractors manage their teams, projects, and compliance requirements more efficiently and effectively.

We’ll continue to support you as we always have—but now, with an even greater focus on solving your day-to-day pain points, and we couldn’t be more excited to show you what’s coming.

As exciting as this is, we want to take a moment to say thank you. We’re truly grateful for your continued support and partnership. Your trust has been the foundation of our growth, and we’re proud to continue this journey with you.

As we move forward, you can expect the same level of commitment and dedication from us—now with even greater possibilities. Our mission is clear—to build the most powerful platform for subcontractors—and we’re thrilled you’re part of it.

Thank you for being an integral part of the Onetrace story.

Here’s to the next chapter.

Greg McClelland & Lewis Bird

Co-founders @Onetrace

Loved by subcontractors

Loved by subcontractors

Loved by subcontractors

Onetrace is rated 5.0 on Google Reviews

I've been using Onetrace for a year now, and it has been incredibly handy for generating reports and easily sharing them with clients. But beyond that, the customer service is outstanding.

MB

Marjorie Barja

YY Security

I have had an incredible experience overall working with the team at Onetrace. Not only has their app helped us streamline and customise our services but also their team have always been helpful and open to ideas for features while valuing us as clients and what is important to us.

SW

Simon White

Optimal Fire

From day one, the service has been nothing short of amazing. Daniela, Natasha, and Fatah don’t just help — they genuinely go above and beyond every single time. Any issue or question I’ve had was handled instantly, with care and professionalism. I switched from another software, and there truly is no comparison. They’ve set the bar incredibly high.

YO

Yehuda Orzel

PFP Fire Stopping

Our clients and staff are very happy, its useability for our site team and back office is great and the reports produced for our clients are informative and professional. I wouldn't hesitate to recommend this to other business's looking for great software.

JM

Jason Metcalfe

Rooms Group

I am so pleased with Onetrace, it allows me to do everything i need from a firestopping point of view and a building company when it comes to reporting. The team are constantly updating and improving their features, forever pushing the limits of what the app is capable of.

NR

Nathan Rosel

Greenville Fire Protection

Brilliant software and excellent customer service. Easy to use and caters for all of our needs. Any time we have had any questions or issues we have been able to resolve over the phone without any delays or problems. Highly recommended.

DW

Daniel Winder

Cotswold Fire

Absolute game changer for photographic reporting. I use this for fire protection seals. The set up is easily customised to individual requirements and saves having to upload photographs and information manually.

RD

Rachel Donnellan

Fleet Insulation

I have found Onetrace to be an extremely useful software but most importantly the support and speed of response by the team within the software is second to none. Their willingness to listen to and act on customer feedback is so refreshing.

GN

Garrett Nolan

Kavco Group

Always a pleasure dealing with the team at Onetrace! The service is great, the product is so easy to use and I would highly recommend.

HD

Heather Darroch

Target Maintenance GE

Excellent system/App. Flexible enough to accommodate to our needs and well thought through. The online help in particular deserves a 6th star.

DS

David Shipway

PS Applications

Would highly recommend this system. The whole interface and functionality of the system is brilliant compared to other systems i have used in the past, so easy to navigate around and very easy to use.

JD

Jonathan Field

Fireseal

I've been using Onetrace for a year now, and it has been incredibly handy for generating reports and easily sharing them with clients. But beyond that, the customer service is outstanding.

MB

Marjorie Barja

YY Security

I have had an incredible experience overall working with the team at Onetrace. Not only has their app helped us streamline and customise our services but also their team have always been helpful and open to ideas for features while valuing us as clients and what is important to us.

SW

Simon White

Optimal Fire

From day one, the service has been nothing short of amazing. Daniela, Natasha, and Fatah don’t just help — they genuinely go above and beyond every single time. Any issue or question I’ve had was handled instantly, with care and professionalism. I switched from another software, and there truly is no comparison. They’ve set the bar incredibly high.

YO

Yehuda Orzel

PFP Fire Stopping

Our clients and staff are very happy, its useability for our site team and back office is great and the reports produced for our clients are informative and professional. I wouldn't hesitate to recommend this to other business's looking for great software.

JM

Jason Metcalfe

Rooms Group

I am so pleased with Onetrace, it allows me to do everything i need from a firestopping point of view and a building company when it comes to reporting. The team are constantly updating and improving their features, forever pushing the limits of what the app is capable of.

NR

Nathan Rosel

Greenville Fire Protection

Brilliant software and excellent customer service. Easy to use and caters for all of our needs. Any time we have had any questions or issues we have been able to resolve over the phone without any delays or problems. Highly recommended.

DW

Daniel Winder

Cotswold Fire

I've been using Onetrace for a year now, and it has been incredibly handy for generating reports and easily sharing them with clients. But beyond that, the customer service is outstanding.

MB

Marjorie Barja

YY Security

I have had an incredible experience overall working with the team at Onetrace. Not only has their app helped us streamline and customise our services but also their team have always been helpful and open to ideas for features while valuing us as clients and what is important to us.

SW

Simon White

Optimal Fire

From day one, the service has been nothing short of amazing. Daniela, Natasha, and Fatah don’t just help — they genuinely go above and beyond every single time. Any issue or question I’ve had was handled instantly, with care and professionalism. I switched from another software, and there truly is no comparison. They’ve set the bar incredibly high.

YO

Yehuda Orzel

PFP Fire Stopping

Our clients and staff are very happy, its useability for our site team and back office is great and the reports produced for our clients are informative and professional. I wouldn't hesitate to recommend this to other business's looking for great software.

JM

Jason Metcalfe

Rooms Group

I am so pleased with Onetrace, it allows me to do everything i need from a firestopping point of view and a building company when it comes to reporting. The team are constantly updating and improving their features, forever pushing the limits of what the app is capable of.

NR

Nathan Rosel

Greenville Fire Protection

Brilliant software and excellent customer service. Easy to use and caters for all of our needs. Any time we have had any questions or issues we have been able to resolve over the phone without any delays or problems. Highly recommended.

DW

Daniel Winder

Cotswold Fire

Absolute game changer for photographic reporting. I use this for fire protection seals. The set up is easily customised to individual requirements and saves having to upload photographs and information manually.

RD

Rachel Donnellan

Fleet Insulation

I have found Onetrace to be an extremely useful software but most importantly the support and speed of response by the team within the software is second to none. Their willingness to listen to and act on customer feedback is so refreshing.

GN

Garrett Nolan

Kavco Group

Always a pleasure dealing with the team at Onetrace! The service is great, the product is so easy to use and I would highly recommend.

HD

Heather Darroch

Target Maintenance GE

Excellent system/App. Flexible enough to accommodate to our needs and well thought through. The online help in particular deserves a 6th star.

DS

David Shipway

PS Applications

Would highly recommend this system. The whole interface and functionality of the system is brilliant compared to other systems i have used in the past, so easy to navigate around and very easy to use.

JD

Jonathan Field

Fireseal

Software for subcontractors

You build the world. We'll build the tech.

You build the world.
We'll build the tech.