Product Updates

One year on: how the new jobs experience has transformed work on site

By
Marketing team
@Onetrace

Back in January, we launched something that’s driven real impact for our customers on site and in the office. It’s been one of our most significant releases of the year, designed to make job management faster, clearer and more connected.


What’s new about the jobs experience?

The upgraded jobs experience brought together a lot of improvements that make a big difference:

  • Making jobs easier to manage: In the new experience, puts you in control of work on site. You can easily reassign jobs to different operatives, complete them yourself, or determine their next state. And, if you’ve had an operative leave, break a device or go on holiday, you can recall their jobs, so work doesn’t come to a standstill.

  • More information up front: We improved the design so the most important information is easier to find, and key details are easier to edit.

  • Smarter approvals: Approval stage indicators are clearer, so you don’t have to chase to understand where things are. Plus you’ve got a complete, auditable approval history for every job.

These aren’t flashy features—they’re practical tools that save teams hours every week on admin and rework. Less time updating systems means more time getting the real job done.

A visual of the new jobs experience in Onetrace


What’s next?

In December, we’ll be retiring the old jobs experience. Anyone still using it will be automatically moved to the new version. The transition will be smooth—your data and workflows will stay intact, but you’ll gain access to everything the new experience offers.

You can read more about what’s new here, or see how to manage and recall jobs here.

Marketing team

@Onetrace

The Onetrace marketing team is passionate about sharing insights, ideas, and innovations that help construction businesses stay connected, compliant, and efficient. Combining industry expertise with a love for clear communication, we aim to deliver content that empowers professionals to work smarter and safer.

Loved by subcontractors

Loved by subcontractors

Loved by subcontractors

Onetrace is rated 5.0 on Google Reviews

I've been using Onetrace for a year now, and it has been incredibly handy for generating reports and easily sharing them with clients. But beyond that, the customer service is outstanding.

MB

Marjorie Barja

YY Security

I have had an incredible experience overall working with the team at Onetrace. Not only has their app helped us streamline and customise our services but also their team have always been helpful and open to ideas for features while valuing us as clients and what is important to us.

SW

Simon White

Optimal Fire

Our clients and staff are very happy, its useability for our site team and back office is great and the reports produced for our clients are informative and professional.

I wouldn't hesitate to recommend this to other business's looking for great software.

JM

Jason Metcalfe

Rooms Group

I am so pleased with Onetrace, it allows me to do everything i need from a firestopping point of view and a building company when it comes to reporting. The team are constantly updating and improving their features, forever pushing the limits of what the app is capable of.

NR

Nathan Rosel

Greenville Fire Protection

Brilliant software and excellent customer service. Easy to use and caters for all of our needs. Any time we have had any questions or issues we have been able to resolve over the phone without any delays or problems. Highly recommended.

DW

Daniel Winder

Cotswold Fire

Absolute game changer for photographic reporting. I use this for fire protection seals. The set up is easily customised to individual requirements and saves having to upload photographs and information manually.

RD

Rachel Donnellan

Fleet Insulation

I have found Onetrace to be an extremely useful software but most importantly the support and speed of response by the team within the software is second to none. Their willingness to listen to and act on customer feedback is so refreshing.

GN

Garrett Nolan

Kavco Group

Always a pleasure dealing with the team at Onetrace! The service is great, the product is so easy to use and I would highly recommend.

HD

Heather Darroch

Target Maintenance GE

Excellent system/App. Flexible enough to accommodate to our needs and well thought through. The online help in particular deserves a 6th star.

DS

David Shipway

P S Applications

Would highly recommend this system. The whole interface and functionality of the system is brilliant compared to other systems i have used in the past, so easy to navigate around and very easy to use.

JD

Jonathan Field

Fireseal

Software for subcontractors

You build the world. We'll build the tech.

You build the world.
We'll build the tech.