NRT Fire Door Survey Case Study

By
Marketing team
@ Onetrace

Managing fire door surveys across multiple sites can be complex and demanding, especially when each project involves hundreds of doors and numerous stages to track. To maintain their high standards while scaling operations, NRT Carpentry Contractors turned to Onetrace for a solution that gives their teams easy-to-follow workflows and ensures all stakeholders understand the survey information.

Read our case study to see how they used Onetrace's Custom Statuses to run surveys more efficiently.


The Challenge: Managing a Complex Workflow

NRT Carpentry Contractors is a trusted specialist in carpentry and joinery, serving major UK housing developers. Their growing fire door service undertakes surveys at numerous sites across London. Some projects involve hundreds of doors, requiring meticulous tracking from the initial draft to completion.

Without an efficient system, their team faced difficulties managing survey stages, identifying bottlenecks, and providing back-end users with a clear overview of project progress. They quickly recognised that an automated, visually intuitive solution was essential to manage the high volume of door assessments across projects.


The Solution: Custom Statuses with Onetrace

NRT Carpentry made full use of Onetrace's Custom Statuses to address these challenges:

1. Workflow Automation

NRT Carpentry set up ten Custom Statuses to match the progress of their surveys, including  "To Do", "Remedial Works", "Architrave Survey", "Survey Pending Approval", "No Access", "Survey In Progress", "No Works Required", "Works Complete", and "Survey Completed".

2. Intuitive Visual Cues

Clear colours and icons were assigned to each status, ensuring instant recognition.

  • Green Tick for "Completion".

  • Red Exclamation Mark for "No Access".

3. Simplifying Processes

Each Custom Status helped break complex processes into clear phases, to achieve real-time progress tracking, task management, and team alignment across all project stages.


The Results: Clear, Actionable Workflows

Custom Statuses are now vital to NRT Carpentry's daily operations, helping them break down surveys into clear stages to create a complete workflow tying everything from a door pin to final approval.

1. Improved Visibility

Back-end users now have a clear, real-time view of hundreds of doors within a single project.

2. Improved Accuracy

Linking Statuses to Job Sheets ensures that each stage is documented and aligned with team workflows.

3. Time Savings

The automated system reduced manual tracking, saving valuable time while improving overall efficiency.

"Custom Statuses have allowed us to create a workflow that takes each door from pin drop to final approval - and back again if necessary. They are now a vital part of  what we do, incorporated into every daily activity across all fire door projects."

See What Onetrace Can Do For You

NRT Carpentry's success story highlights how Onetrace's intuitive features can simplify even the most complex workflows. With tools like Custom Statuses, Onetrace can be tailored to match your team's operations. This ensures everyone understands the progress and outcomes of each project, helping you maintain clarity and keep everything on track.

Book a demo today to see how Onetrace can transform the way your team works.

Marketing team

@ Onetrace

The Onetrace marketing team is passionate about sharing insights, ideas, and innovations that help construction businesses stay connected, compliant, and efficient. Combining industry expertise with a love for clear communication, we aim to deliver content that empowers professionals to work smarter and safer.

Loved by subcontractors

Loved by subcontractors

Loved by subcontractors

Onetrace is rated 5.0 on Google Reviews

I've been using Onetrace for a year now, and it has been incredibly handy for generating reports and easily sharing them with clients. But beyond that, the customer service is outstanding.

MB

Marjorie Barja

YY Security

I have had an incredible experience overall working with the team at Onetrace. Not only has their app helped us streamline and customise our services but also their team have always been helpful and open to ideas for features while valuing us as clients and what is important to us.

SW

Simon White

Optimal Fire

Our clients and staff are very happy, its useability for our site team and back office is great and the reports produced for our clients are informative and professional.

I wouldn't hesitate to recommend this to other business's looking for great software.

JM

Jason Metcalfe

Rooms Group

I am so pleased with Onetrace, it allows me to do everything i need from a firestopping point of view and a building company when it comes to reporting. The team are constantly updating and improving their features, forever pushing the limits of what the app is capable of.

NR

Nathan Rosel

Greenville Fire Protection

Brilliant software and excellent customer service. Easy to use and caters for all of our needs. Any time we have had any questions or issues we have been able to resolve over the phone without any delays or problems. Highly recommended.

DW

Daniel Winder

Cotswold Fire

Absolute game changer for photographic reporting. I use this for fire protection seals. The set up is easily customised to individual requirements and saves having to upload photographs and information manually.

RD

Rachel Donnellan

Fleet Insulation

I have found Onetrace to be an extremely useful software but most importantly the support and speed of response by the team within the software is second to none. Their willingness to listen to and act on customer feedback is so refreshing.

GN

Garrett Nolan

Kavco Group

Always a pleasure dealing with the team at Onetrace! The service is great, the product is so easy to use and I would highly recommend.

HD

Heather Darroch

Target Maintenance GE

Excellent system/App. Flexible enough to accommodate to our needs and well thought through. The online help in particular deserves a 6th star.

DS

David Shipway

P S Applications

Would highly recommend this system. The whole interface and functionality of the system is brilliant compared to other systems i have used in the past, so easy to navigate around and very easy to use.

JD

Jonathan Field

Fireseal

Software for subcontractors

You build the world. We'll build the tech.

You build the world.
We'll build the tech.