Managing fire door surveys across multiple sites can be complex and demanding, especially when each project involves hundreds of doors and numerous stages to track. To maintain their high standards while scaling operations, NRT Carpentry Contractors turned to Onetrace for a solution that gives their teams easy-to-follow workflows and ensures all stakeholders understand the survey information. 

Read our case study to see how they used Onetrace's Custom Statuses to run surveys more efficiently. 

The Challenge: Managing a Complex Workflow

NRT Carpentry Contractors is a trusted specialist in carpentry and joinery, serving major UK housing developers. Their growing fire door service undertakes surveys at numerous sites across London. Some projects involve hundreds of doors, requiring meticulous tracking from the initial draft to completion.

Without an efficient system, their team faced difficulties managing survey stages, identifying bottlenecks, and providing back-end users with a clear overview of project progress. They quickly recognised that an automated, visually intuitive solution was essential to manage the high volume of door assessments across projects. 

The Solution: Custom Statuses with Onetrace

NRT Carpentry made full use of Onetrace's Custom Statuses to address these challenges:

1. Workflow Automation

NRT Carpentry set up ten Custom Statuses to match the progress of their surveys, including  "To Do", "Remedial Works", "Architrave Survey", "Survey Pending Approval", "No Access", "Survey In Progress", "No Works Required", "Works Complete", and "Survey Completed".

2. Intuitive Visual Cues

Clear colours and icons were assigned to each status, ensuring instant recognition. 

• Green Tick for "Completion".
• Red Exclamation Mark for "No Access".

3. Simplifying Processes

Each Custom Status helped break complex processes into clear phases, to achieve real-time progress tracking, task management, and team alignment across all project stages.

The Results: Clear, Actionable Workflows

1. Improved Visibility

Back-end users now have a clear, real-time view of hundreds of doors within a single project.

2. Improved Accuracy

Linking Statuses to Job Sheets ensures that each stage is documented and aligned with team workflows.

3. Time Savings

The automated system reduced manual tracking, saving valuable time while improving overall efficiency.

Here’s What NRT Carpentry Had To Say:

"Custom Statuses have allowed us to create a workflow that takes each door from pin drop to final approval - and back again if necessary. They are now a vital part of  what we do, incorporated into every daily activity across all fire door projects." 

See What Onetrace Can Do For You

NRT Carpentry's success story highlights how Onetrace's intuitive features can simplify even the most complex workflows. With tools like Custom Statuses, Onetrace can be tailored to match your team's operations. This ensures everyone understands the progress and outcomes of each project, helping you maintain clarity and keep everything on track.

Book a demo today to see how Onetrace can transform the way your team works.