5 best Simpro alternatives for contractors [2025 Comparison]

Many contractors turn to Simpro for field service management, and it’s easy to see why. With fleet tracking, advanced scheduling, quoting tools, and customer portals, it promises to cover every part of the job. And in the beginning, it does.

The trouble usually starts later.

That’s when users report sluggish performance, unhelpful support, and high costs, leading some to label Simpro as “oversold and overpriced.” This is especially frustrating because most agree the software “has the potential to be great.”

If you don’t have the time or the patience to wait for that potential to be realised, this guide points you to five Simpro alternatives worth considering.

Simpro overview

Simpro is popular among contractors, trade service providers, and maintenance teams for its ability to streamline field operations and project management. 

Here’s what makes this software useful, and where it can trip you up.

Simpro features

Simpro packs a wide range of features. For contractors focused on field work, the most relevant among them are:

• Fleet tracking: Monitor your team in real time to see who’s available, reduce travel time, and respond to new jobs faster.

• Scheduling: Assign jobs efficiently to keep projects on time.

• Site management: Track job sites and communicate with teams and subcontractors to stay on top of every detail.

• Mobile access: Handle quotes, invoices, and payments from the field to save office time and speed up job completion. 

• Quoting and estimating: Build accurate quotes with photos and supplier pricing to win more work and prevent costly errors.

Simpro benefits

Simpro’s wide feature set is built to help contractors run smoother jobs from first lead to first invoice. The platform promises:

• More visibility across projects

• More productivity and less admin

• Stronger client relationships

• Better financial control

Simpro shortcomings

Promises mean little when the day-to-day experience doesn’t match them—and that’s where some contractors say Simpro falls short.

Here’s what Simpro users commonly complain about:

• Mobile app performance: Some users report glitches, crashes, and lost data in the Simpro Mobile app, making it unreliable for field technicians. 

• Learning curve: According to reviews, onboarding takes too much time and money, while some find the workflow rigid and hard to adapt to later.

• Customer support: Some users complain of slow or unresponsive support after onboarding, leaving field teams without timely solutions when problems occur. 

• Costs: Add-ons, training, and premium features quickly drive up the price, making Simpro hard to justify for smaller teams.

Simpro alternatives: An overview

Alternative #1: Onetrace

Onetrace is a cloud-based software purpose-built for subcontractors, helping teams on the ground capture project data, stay compliant, and prove work quality—all in one centralised platform.

What makes it one of the best Simpro alternatives is that it delivers most of the platform’s popular features for contractors, minus the frustration of complicated workflows, expensive add-ons, and buggy mobile apps.

Onetrace features

Comparing Simpro and Onetrace, the platforms can go one-for-one on most features, delivering the same core capabilities contractors and subcontractors rely on, such as:

• Scheduling and timesheets: Plan work with simple drag-and-drop scheduling and track attendance automatically to save time and keep crews aligned.

• Mobile access: Complete forms, upload evidence, and sign documents instantly, keeping the whole team productive anywhere, without delays or lost data.

• Approvals: Build multi-stage quality assurance flows where supervisors and clients can review, approve, or reject work directly in the platform.

• Reporting: Build branded, professional reports for clients or auditors in one click, reducing disputes and speeding up approvals.

• Photographic evidence: Capture issues, risks, or completed work directly from the site with before, during, and after photos to create a strong audit trail and build client trust.

• Custom forms: Create unlimited, job-specific forms for surveys, inspections, or installations to reduce errors on site.

• Site manager: Build your digital site by organising blocks, levels, and zones to make site management simple, accurate, and easy to audit.

Onetrace benefits

In practice, Onetrace’s features give subcontractors what they need the most:

• Streamlined project control: Centralise project data and workflows to help the team stay organised and on schedule.

• Clearer proof of work: Capture evidence and documentation in real time to reduce disputes and improve client trust.

• Enhanced compliance: Track inspections, approvals, and certifications to ensure projects meet industry standards.

• Maximised profitability: Monitor costs, resources, and progress to keep projects on budget and increase margins.

• Security and scalability: Protect sensitive data while allowing teams to grow without disruptions.

However, where Onetrace truly stands out among the top Simpro alternatives is its:

• Rock-solid performance in the field: Ensure fast, reliable access to tools, even in challenging environments. 

• Intuitive interface for fast adoption: Minimise training time and help teams start using the platform as soon as possible. 

• Responsive, expert support: Receive quick, knowledgeable help to keep operations running smoothly. 

After all, these are the benefits that matter most to subcontractors working under pressure, on tight schedules, or across multiple sites. 

Onetrace pricing

Onetrace offers a flexible, per-user monthly subscription designed for the changing workloads of subcontractors.

You can scale your team up or down as the project demands, with no hidden fees, expensive add-ons, or costly training. 

Alternative #2: Housecall Pro

Housecall Pro is a cloud-based service management software best suited for trade contractors and home service professionals. 

Like Simpro, it’s primarily focused on field work, supporting industries like plumbing, HVAC, and fire protection. 

Housecall Pro features

Housecall Pro delivers the core tools field teams need, covering much of what Simpro offers but with a focus on simplicity and mobile efficiency:

• Scheduling and dispatching: Use drag-and-drop calendar and GPS tracking to efficiently assign crews and keep jobs on schedule.

• Automated customer communication: Send “On My Way” texts, job confirmations, and follow-up reminders via text and email to keep customers informed and reduce missed appointments.

•  Invoicing and payments: Use one-click digital invoicing, flexible payment options, and Instapay to collect payments faster and simplify cash flow management.

Housecall Pro pros and cons

Housecall Pro is easier to set up and use than Simpro and generally receives praise for responsive customer support. Its mobile-first design and intuitive interface make onboarding fast and field work simple.

However, the platform isn’t perfect for every team.

Pricing can be a concern, especially for small businesses or solo operators. Additionally, some users find that, as they scale up, Housecall Pro lacks certain advanced features to manage growing operations, limiting its flexibility for larger teams. 

Housecall Pro pricing

Housecall Pro uses a tiered pricing model, starting at £59 per month for a single user. 

Some essential features, like custom reporting, are only available on the higher-tier plans, which can feel restrictive for small teams.

Alternative #3: ServiceTitan

ServiceTitan is an enterprise-grade field-service software tailored for larger trade businesses, especially HVAC, plumbing, and electrical firms.

ServiceTitan features

Here’s how ServiceTitan’s most valuable features work and what they bring to contractors and field service teams:

• Visual sales tools: Build visual estimates, capture signatures, and take payments on site for faster approvals.

• Pricebook management: Create and manage a dynamic pricebook to ensure consistent and profitable pricing across all services and estimates. 

• Reporting and analytics: Get detailed dashboards on KPIs, job costing, technician performance, and profitability to make smarter decisions.

• Mobile access: Sync job details and customer data in real time between the field and the office. 

ServiceTitan pros and cons

Because it’s built for growth, ServiceTitan delivers more advanced tools and scalability than Simpro. This makes it one of the leading Simpro alternatives for large contractors who are managing multiple sites or teams or seeking data-driven growth.

However, this also means ServiceTitan might be overengineered for smaller teams. As a result, implementation is heavier and more complex than Simpro, with onboarding lasting several months. Users also seem not to be too thrilled about customer support, judging by their descriptions ranging from “terrible” to “beyond terrible.”

ServiceTitan pricing

ServiceTitan uses a custom-tiered pricing model rather than standard published rates, so you must contact the company’s sales team to get a quote.

According to reviews, the monthly costs usually land in the range between £150 and £250 per technician.

Alternative #4: Jobber

Jobber is an all-in-one platform designed for small to mid-sized residential and trade service businesses. 

It focuses on easy-to-use quoting, scheduling, invoicing, and client management, making it a simple Simpro alternative for teams that value speed and usability over advanced workflows.

Jobber features

Jobber covers the essential features field teams need, including:

• Quoting and invoicing: Create professional invoices and quotes quickly with easy online approvals to get paid faster.

• Scheduling: Use a visual calendar to assign and track jobs efficiently, keeping your team on schedule. 

• Client management: Store customer info, job history, and communications in one place for better service.

• Mobile access: Manage jobs, track progress, and update client information from the field for real-time visibility.

Jobber pros and cons

Jobber is easier to onboard and simpler to use than Simpro, with a clean interface that field teams can adopt quickly. 

However, some users report that the company lacks the scalability features and support to fully meet the needs of a growing team—an issue it shares with Simpro.

Jobber pricing

Jobber starts at £126 per month for up to five users. 

The platform uses tiered plans, with higher tiers adding advanced features.

Alternative #5: FieldEdge

FieldEdge is a field service management platform primarily used by home service businesses. 

It’s designed to streamline scheduling, dispatch, and on-site operations, making it a solid Simpro alternative for teams that are service-focused rather than project-focused.

FieldEdge features

FieldEdge focuses on operational efficiency and field team support. 

Its main features include:

• Smart dispatch board: Assign and track jobs by location and skill set for more efficient field management.

• Service agreement management: Automate recurring maintenance tasks and billing to improve revenue predictability.

• Flat-rate pricing and proposals: Create standardised, multi-option quotes on site to boost sales and consistency.

• Mobile access: See work orders, capture photos, track time, and accept payments directly from the field.  

FieldEdge pros and cons

FieldEdge lets growing teams scale efficiently, with a robust platform and comprehensive dashboards that give office staff full visibility over operations.

However, like Simpro, it might not give you an edge in the field—despite its name—because users frequently report mobile app glitches, freezes, and stability issues that can disrupt on-site work.

FieldEdge pricing

FieldEdge doesn’t publish its pricing publicly on its website. Instead, it uses a custom, quote-based model that is tailored to individual businesses. 

Based on user reviews and discussions, you can expect to pay between £75 and £115 per user per month.

What is the best Simpro alternative?

Choosing the best Simpro alternative isn’t easy, as each platform comes with its own strengths and trade-offs.

To make the comparison clear, we’ve scored all five tools specifically as Simpro alternatives, evaluating user experience, pricing, the range of features, performance, and customer support.

All ratings are relative to the scope of this analysis, meaning they measure how well each product performs in the specific context being evaluated, not in general.

Each score combines feature analysis, aggregated user feedback from major review platforms, and comparative AI-assisted evaluation to ensure internal consistency and eliminate outliers.

Ratings are synthesized from recurring performance patterns rather than raw averages, and minor decimal differences indicate subtle variations in relative strength within the same performance tier.

Based on the individual scores, Housecall Pro ranks well for usability and support, making it suitable for smaller, mobile-focused teams. Jobber scores consistently for ease of use and pricing, fitting small to mid-sized residential and trade service teams. Onetrace leads overall, offering a balanced mix of usability, features, performance, and support across different team sizes and workflows.

Key Takeaways

• Contractors and field service teams love Simpro for its all-in-one tools that streamline scheduling, tracking, and compliance.

• Simpro’s drawbacks include high costs, a steep learning curve, and unreliable mobile performance.

• Top Simpro alternatives include Onetrace, Housecall Pro, ServiceTitan, Jobber, and FieldEdge.

• Onetrace stands out as the best Simpro alternative, offering all the benefits without the common downsides.  

Onetrace: The Simpro alternative that delivers

Most Simpro alternatives come with trade-offs similar to the platform. Onetrace, however, manages to avoid several of the typical drawbacks. 

Its founders combined hands-on field experience with deep software expertise to create a platform that avoids common pitfalls of poor mobile performance, steep learning curves, and subpar support. Simply put, they knew exactly what subcontractors and field service teams needed and built a platform that delivers, making Onetrace unique in a crowded field.

Schedule a personalised walkthrough with the Onetrace team and discover how this approach can transform your field operations.

FAQs

Is Simpro worth it?

Simpro can be worth it for larger businesses needing an all-in-one solution, but its high cost and complexity make it less ideal for smaller teams.

What is better than Simpro?

There are several Simpro alternatives that outperform the platform in different categories, including Onetrace, Housecall Pro, and Jobber.